Furniture Delivery & packaging
Furniture Deliveries are FREE!
We ensure most goods are dispatched within 2 to 28 days. After paying for your goods your order is processed, goods are securely and safely packaged then sent with selected couriers like City Link.
Delivery Times.
Delivery times vary according to the product and the manufacturer. Approximate times are given next to each product description but these may vary depending on how busy WE or the manufacturer is when you place your order.
Delivery times vary according to the product and the manufacturer. Approximate times are given next to each product description but these may vary depending on how busy WE or the manufacturer is when you place your order.
We will endeavour to notify you as soon as possible of any delays we are made aware of. Generally, when more than one item is ordered all items will be delivered at the same time.
In certain instances we use our own vehicles for very fragile products like large mirrors and glass furniture to make sure they get to you in one piece, and also localised deliveries.
Every item in our range has its own unique delivery time that is up-dated daily to reflect changes in the supply-chain. Many items of furniture are manufactured to order or made abroad and the delivery time reflects the time it takes us to deliver it to your home. Long delivery times are not unique; they are the norm with virtually all UK furniture retailers. By making and delivering your furniture to order we are able to offer you the broadest choice of furniture possible, allowing you to choose the item that is just right for you and which will give you pleasure for many years to come.
Delivery Cost's.
The prices shown on our Website include cost for delivery (Which is FREE to most of the UK Mainland). We deliver anywhere within mainland Britain.
Delivery Cost's.
The prices shown on our Website include cost for delivery (Which is FREE to most of the UK Mainland). We deliver anywhere within mainland Britain.
For delivery to Northern Ireland, Isle of Man, Isle of Wight, Highland's,Scottish Islands and Channel Islands there will be an extra charge for this service (please get in touch beforehand).
Damage in Transit.
If this occurs you must inform Homestore1.com within 48 hours on 0800 098 8703 or use the Contact Us page for other ways to get in touch. We will arrange for the goods to be repaired in your home if possible, alternatively we will arrange to have them returned to the manufacturer. If items need to be returned please keep the original packaging. All returns and repairs must be arranged through our Customer Service Department (we are unable to pay for returns which we have not authorised).
Missing Items
If an item you have ordered is missing from your delivery, you must inform Homestore1.com within 48 hours on 0800 098 8703 or use the Contact Us page for other ways to get in touch.
Damage in Transit.
If this occurs you must inform Homestore1.com within 48 hours on 0800 098 8703 or use the Contact Us page for other ways to get in touch. We will arrange for the goods to be repaired in your home if possible, alternatively we will arrange to have them returned to the manufacturer. If items need to be returned please keep the original packaging. All returns and repairs must be arranged through our Customer Service Department (we are unable to pay for returns which we have not authorised).
Missing Items
If an item you have ordered is missing from your delivery, you must inform Homestore1.com within 48 hours on 0800 098 8703 or use the Contact Us page for other ways to get in touch.
